Don Mueang fast track is a meet-and-assist service: a greeter meets you at DMK and guides you through priority immigration lanes where airport operations allow, so you spend less time in the main queue than on a standard arrival.
Times vary by flight volume and airport rules, but many travellers clear immigration in well under 15 minutes with fast track DMK airport assistance, compared with 45–90 minutes in peak regular queues.
If you value predictable timing after a long flight, same-day meetings, or travelling with children, fast track at Don Mueang (DMK) often pays for itself in reduced stress and recovered time.
A personal assistant meets you at the airport and escorts you through immigration via the express lane, bypassing the regular queue.
We accept PayPal, debit/credit card (Visa, Mastercard, Apple Pay, Google Pay), Alipay, and EU bank apps (iDEAL, Bancontact, BLIK) in euro (EUR). Card and Alipay include a processing fee shown at checkout; EU bank is list price. Bank transfer in EUR, USD, GBP, or TRY is at the list THB price. Crypto (BTC, ETH, USDT, USDC on supported networks) includes 5% off the list THB total.
We accept BTC, ETH, USDT and USDC on Ethereum, TRON, Polygon, and Base networks.
Yes. Cryptocurrency checkout uses 5% off our list THB total (the amount shown for bank transfer). The quoted token amount already reflects that discount.
At least 24 hours before your flight. You can book up to 90 days in advance.
We monitor flights and adjust the meet time when possible. Our support team is available 24/7 if your schedule changes.
Standard bookings cancelled more than 48 hours before scheduled flight departure are eligible for a refund of the service portion. Disclosed card, Alipay, and PayPal processing fees are not refunded on customer cancellations. The ฿1,000 urgent priority fee is never refunded. Restricted eligibility bookings (VOA-only passport countries on arrival/combo) are non-refundable once accepted at booking. See our Refund Policy for the full rules.
We are a licensed tour operator working with certified greeters at Don Mueang (DMK). Your voucher states the exact service scope and meeting instructions.
After booking and payment, you receive a digital voucher with the meeting point, time window, and greeter contact details for your flight.
Yes. Select Don Mueang (DMK) at checkout, or book BKK, HKT, CNX, or USM if that is the airport on your ticket.
TDAC is a free online arrival form required for most foreign nationals before entering Thailand. You submit it yourself on the official Immigration website (tdac.immigration.go.th/arrival-card), usually within 72 hours before arrival. FastTrack Don Mueang does not submit TDAC for you; we recommend completing it before you travel.
Immigration may delay your entry until TDAC is complete. Complete TDAC as early as you can using the official portal. Your fast-track greeter assists after you clear any mandatory immigration steps that apply to your case.
No. VOA is a separate immigration desk and fee for eligible nationalities. Our greeter can guide you after VOA is issued, but the VOA queue and payment are not included in the list price.
Eligibility changes; check the Thai Immigration website or your embassy for the current list. If you need VOA, allow extra time before any meet-and-assist window in your voucher.
Contact us with your confirmation code as soon as you know. We monitor flights when possible and will try to reschedule the meet to your new arrival time, subject to availability and airport rules.
Your voucher states the meeting point, usually near the terminal entrance or check-in area you selected. Be ready with your passport and boarding pass at the agreed time window.
You can book arrival only, departure only, or save ฿1,000 per person with the arrival plus departure combo in one checkout.
If immigration has flagged you before, you need a special visa, or you are unsure about entry eligibility, resolve that with an embassy or airline first. We cannot influence immigration decisions.
Tell us your needs in the contact form when booking. Airport mobility services vary by terminal; we coordinate what the airport allows and can recommend the VIP upgrade when buggy or porter support helps.